US Water Systems Continuous Water Flow Through Valve

Softener emits a constant hissing or trickling sound of water even when not regenerating

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Valve not fully in service position, Debris on valve seat, Worn seals, Bypass partially open/closed causing crossflow

How to Fix / Troubleshooting

Safety: Continuous flow wastes water and salt; address promptly. Shut off water if leak is severe.

  • Check display status: Confirm the unit is not in a regeneration cycle. If it is stuck, see "Regeneration Cycle Stalled".
  • Verify bypass position: Ensure the bypass is correctly set to SERVICE and not partially between positions.
  • Inspect valve internals: Shut off water and depressurize. Remove the piston and seals. Clean any debris from the valve body and seats. Replace worn seals and spacers.
  • Test after reassembly: Restore water and listen for continued hissing. If flow persists, the valve body may be damaged and require replacement.
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Repair Difficulty

Hard 4/5

Required Part

Control Valve Seal & Spacer Kit
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