US Water Systems
Resin Loss into Plumbing
Softener resin tank appears to be full of fine sand-like particles in plumbing fixtures
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken bottom distributor, Cracked riser tube, Severely degraded resin, Incorrect gravel underbed
How to Fix / Troubleshooting
Safety: Shut off water and place the softener in BYPASS to prevent further resin migration.
- Confirm resin in fixtures: Check faucet aerators and toilet tanks for small amber or tan beads, indicating resin loss.
- Depressurize and open tank: Disconnect the control valve from the resin tank following US Water Systems instructions. Inspect the riser tube and bottom distributor for cracks or separation.
- Replace damaged components: Install a new bottom distributor and riser tube if damaged. Remove and replace the resin bed if it is severely degraded or contaminated with debris.
- Flush plumbing: After repairs, flush household plumbing by running multiple fixtures to clear remaining resin beads.
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Repair Difficulty
Professional Required
5/5
Required Part
Bottom Distributor and Riser Tube
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