E3
Viessmann Sensor Bus Communication Fault

Display shows E3 and unit indicates sensor bus error (for models with multiple sensors)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken sensor bus cable, Incorrect sensor addressing, Short circuit on sensor line, Defective sensor module

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing internal wiring.

  • Inspect bus wiring: Trace the sensor bus cable between the control board and connected sensors (flow, temperature, salt level). Look for damage or loose connectors.
  • Disconnect sensors one by one: With power off, disconnect one sensor at a time and then power up to see if E3 clears. This can help identify a faulty sensor pulling down the bus.
  • Check addressing (if applicable): Some sensor modules have DIP switches or jumpers for addressing. Verify they are set according to the installation manual.
  • Replace faulty sensor: Once the problematic sensor is identified, replace the corresponding Viessmann sensor module.
  • Board check: If all sensors and wiring are good, the control board bus interface may be defective and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Viessmann Sensor Bus Cable
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