Viessmann Regeneration Not Initiating

Softener does not regenerate at all, but no error codes are displayed

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Possible Causes

Regeneration time not set, Metered mode with very low recorded usage, Programming lock active, Faulty flow meter not registering usage

How to Fix / Troubleshooting

Safety first: No disassembly is required initially.

  • Check regeneration mode: In the installer menu, verify whether the unit is set to time-based or meter-based regeneration and that a realistic interval or capacity is set.
  • Verify clock and time: Ensure the current time and regeneration time are correctly set and that the unit is not in holiday mode.
  • Run manual regeneration: Start a manual regeneration from the control panel. If it runs correctly, the issue is likely with triggering conditions.
  • Check flow meter: Observe whether the controller records water usage. If not, the flow meter may be defective and should be replaced.
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Repair Difficulty

Easy 2/5

Required Part

Viessmann Flow Meter
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