Viessmann
Excessive Brine Carryover
Softener produces salty-tasting water immediately after regeneration
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Insufficient rinse time, High brine concentration, Incorrect brine setting, Internal valve leakage between brine and service ports
How to Fix / Troubleshooting
Safety first: Do not drink or cook with water that tastes salty until the issue is resolved.
- Run additional rinse: Manually advance the softener to the rinse stage and allow it to complete a full rinse cycle. Then flush household lines by running taps.
- Check settings: Verify that brine draw and rinse times are set according to Viessmann specifications. Increase rinse time if allowed.
- Inspect valve seals: If salty water persists, internal seals may be leaking. Disassemble the valve head and inspect seals and pistons for wear.
- Replace seal kit: Install a new Viessmann valve seal kit if leakage between brine and service ports is suspected.
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Repair Difficulty
Medium
3/5
Required Part
Viessmann Valve Seal Kit
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