Water2Buy
No Brine Make-Up / Dry Brine Tank
Brine tank has no water above the salt and the unit does not seem to draw brine
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Refill stage disabled or too short, Blocked refill port in Water2Buy valve, Stuck brine valve, Incorrect cycle programming
How to Fix / Troubleshooting
Safety first: Avoid adding water without understanding the cause; overfilling can cause overflow.
- Check cycle settings: Ensure the brine refill stage is enabled and set to the correct duration for your Water2Buy model.
- Manually add water: If the tank is completely dry, add 5–10 cm of water above the grid to allow the next regeneration to create brine.
- Inspect refill port: With water off and pressure relieved, inspect the brine refill port and valve for blockages. Clean as needed.
- Monitor regeneration: During the next cycle, confirm that water is added to the brine tank during the refill stage.
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Repair Difficulty
Medium
3/5
Required Part
Water2Buy control valve head
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