Water2Buy Salt Bridging

Salt in the Water2Buy brine tank forms a hard crust (salt bridge) and does not dissolve

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Possible Causes

High humidity environment, Overfilling salt, Using fine salt instead of recommended tablets, Infrequent salt usage

How to Fix / Troubleshooting

Safety first: Do not use sharp metal tools that could puncture the brine tank.

  • Probe for bridge: Insert a broom handle into the salt. If you hit a hard layer with empty space beneath, a bridge is present.
  • Break the bridge: Gently push and tap to break the crust so salt falls into the water below.
  • Remove excess salt: If necessary, scoop out old, clumped salt and replace with fresh Water2Buy-compatible tablet salt.
  • Prevent recurrence: Keep the salt level between one-third and two-thirds full and ensure the installation area is well ventilated.
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Repair Difficulty

Very Easy 1/5
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