Water2Buy Iron Contamination / Resin Fouling

Water from the Water2Buy softener has a metallic or rusty taste

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

High iron in source water, Fouled resin bed, Iron deposits in brine tank and valve, Inadequate backwash flow

How to Fix / Troubleshooting

Safety first: If water appears discolored, avoid drinking until the cause is identified.

  • Inspect resin tank outlet: Check for discoloration or iron staining at taps supplied by the softener.
  • Use resin cleaner: Run a resin cleaner product through the system according to instructions to dissolve iron deposits.
  • Increase backwash: Adjust backwash time to ensure thorough cleaning of the resin bed.
  • Consider pre-filtration: If source water has high iron, install an iron filter before the Water2Buy softener.
  • Resin replacement: Severely fouled resin may need to be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Water2Buy resin media
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