Water2Buy Restricted Flow Through Softener

Water pressure is noticeably low throughout the house when the Water2Buy softener is in service

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially blocked resin bed, Fouled inlet/outlet screens, Undersized Water2Buy model for household demand, Partially closed bypass or isolation valve

How to Fix / Troubleshooting

Safety first: Avoid disassembling pressurized plumbing. Always shut off water and relieve pressure first.

  • Compare with bypass: Switch the Water2Buy unit to bypass. If pressure improves significantly, the restriction is within the softener.
  • Check valves: Ensure bypass and isolation valves are fully open in service mode.
  • Clean screens: Remove and clean inlet and outlet screens or strainers on the valve head.
  • Backwash check: Manually start a regeneration and observe backwash flow to drain. Weak flow suggests resin fouling or internal blockage.
  • Resin fouling: If the system is older or exposed to iron, perform a resin cleaner treatment or consider resin replacement.
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Repair Difficulty

Medium 3/5

Required Part

Water2Buy resin media
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