Water2Buy Stuck Motor or Transformer Hum

Water2Buy softener emits a constant humming noise even when not regenerating

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Possible Causes

Valve motor stalled, Power adapter transformer hum, Control board holding motor energized

How to Fix / Troubleshooting

Safety first: Unplug the power adapter to see if the noise stops.

  • Isolate source: Place your hand lightly on the power adapter and valve head to feel where the vibration originates.
  • Check motor: If the noise comes from the valve head, remove the cover and see if the motor is warm or attempting to move. Replace the motor if it is stalled.
  • Replace adapter: If the noise is from the adapter and is excessive, replace it with a genuine Water2Buy adapter.
  • Controller check: If the motor is constantly powered, the control board may be faulty and require replacement.
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Repair Difficulty

Easy 2/5

Required Part

Water2Buy power adapter
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