Brine tank full of water and may overflow

Safety: Place the softener in bypass and unplug power. Have a bucket or wet/dry vacuum ready for water removal.

• Remove excess water: Use a wet/dry vacuum or small pump to remove water from the brine cabinet down to a normal level (just above the grid or bottom).
• Inspect float assembly: Remove the brine well cover and check that the float moves freely. Clean any salt sludge or debris from the float and valve seat.
• Check brine line: Ensure the brine line is not kinked or blocked. Disconnect at the valve and brine well and flush with water.
• Clean injector: A clogged injector can prevent brine draw, causing overfill. Remove and clean the injector/venturi as described in the no-brine-draw procedure.
• Test refill: Run a regeneration and watch the refill stage. If water continues to flow into the brine tank after the refill step, the brine valve or control valve may need replacement.