WaterBoss No Power to Control

WaterBoss softener display is blank; unit appears dead

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unplugged or failed transformer, Tripped GFCI or breaker, Loose low-voltage connector, Failed control board

How to Fix / Troubleshooting

Safety: Work carefully around electrical outlets. Do not open the transformer casing.

  • Check outlet power: Plug a lamp into the same outlet to verify power. Reset any tripped GFCI or breaker.
  • Inspect transformer: Ensure the transformer is firmly plugged into the outlet and the low-voltage plug is connected to the control board.
  • Test transformer output: If you have a multimeter and are qualified to use it, measure the low-voltage output. Replace the transformer if there is no output.
  • Check control fuse (if equipped): Some models have an internal fuse on the control board. Replace only with the same type and rating.
  • If still dead: The control board is likely defective and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Low-Voltage Transformer / Main Control Board
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