WaterBoss softener drain line discharges water onto the floor or backs up

Safety: Be cautious of slippery floors. Shut off water or place the unit in bypass if necessary.

• Secure drain hose: Ensure the drain hose is firmly attached to the drain and cannot slip out during regeneration.
• Check for blockages: Inspect the standpipe or floor drain for clogs. Clear any obstructions.
• Verify routing: The drain line should slope downward with no sags that can trap water. Avoid excessive length or sharp bends.
• Protect from freezing: In cold climates, insulate or reroute the drain line to prevent freezing.