WaterBoss Brine Cabinet Mold / Bacteria Growth

WaterBoss softener emits a musty or moldy odor from the brine cabinet

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Possible Causes

High humidity, Standing water above salt level, Organic contamination in brine tank, Poor ventilation

How to Fix / Troubleshooting

Safety: Wear gloves and a mask when cleaning mold. Ensure good ventilation.

  • Empty brine cabinet: Place the unit in bypass. Remove salt and standing water from the brine cabinet using a scoop and wet/dry vacuum.
  • Clean surfaces: Scrub the inside of the cabinet with a solution of water and a small amount of household bleach. Rinse thoroughly.
  • Inspect for leaks: Ensure the brine valve is not overfilling the tank and that the float is correctly adjusted.
  • Refill with clean salt: Use fresh, high-purity salt and keep the lid closed to reduce humidity.
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Repair Difficulty

Easy 2/5
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