WaterBoss
Memory Retention / Backup Failure
WaterBoss softener frequently loses time and settings after brief power outages
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Possible Causes
Weak internal backup capacitor or battery (if equipped), Control board memory fault, Frequent power interruptions
How to Fix / Troubleshooting
Safety: Unplug the unit before removing covers.
- Stabilize power: If your home experiences frequent outages, consider using a small UPS (uninterruptible power supply) for the softener transformer.
- Check transformer connection: Ensure the transformer plug is secure and not loose in the outlet.
- Reprogram and monitor: Re-enter settings and observe whether they are retained after a short power loss.
- Replace control board: If settings are consistently lost, the control's memory backup is failing and the board should be replaced.
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Repair Difficulty
Easy
2/5
Required Part
Main Control Board
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