WaterBoss
Drive Gear / Cam Wear
WaterBoss softener makes grinding or clicking noises when changing cycles
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or broken cam gear teeth, Misaligned cam, Debris in gear train, Failing drive motor
How to Fix / Troubleshooting
Safety: Unplug the unit and place it in bypass before removing the valve cover.
- Inspect gears: Remove the valve cover and observe the cam and gear train. Look for missing or worn teeth and plastic shavings.
- Clean debris: Remove any plastic fragments or foreign material from the gear area.
- Replace damaged gears: If the cam or drive gear is damaged, replace the drive assembly according to the WaterBoss service instructions.
- Lubricate if specified: Use only manufacturer-approved lubricants on gears if recommended; do not use petroleum grease on potable water components.
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Repair Difficulty
Medium
3/5
Required Part
Drive Motor and Cam Gear Assembly
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