WaterBoss
Resin Loss into Plumbing
WaterBoss softener resin beads found in household faucets or aerators
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken bottom distributor screen, Cracked distributor tube, Over-pressurization of resin tank, Incorrect resin size
How to Fix / Troubleshooting
Safety: Resin beads are not toxic but can clog fixtures. Shut off water and relieve pressure before opening the softener tank.
- Confirm resin presence: Disassemble a faucet aerator and look for small amber beads.
- Bypass softener: Place the WaterBoss in bypass to prevent further resin migration.
- Inspect resin tank internals: Remove the control valve from the resin tank and inspect the distributor tube and bottom screen/basket for cracks or breakage.
- Replace damaged parts: Install a new distributor tube and bottom screen. Replace lost resin with the correct type and quantity specified for your WaterBoss model.
- Flush plumbing: After repair, flush all fixtures to remove residual beads.
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Repair Difficulty
Professional Required
5/5
Required Part
Distributor Tube & Bottom Screen / Resin
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