WaterBoss Automatic Regeneration Failure

WaterBoss softener will not regenerate automatically; only regenerates when forced manually

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Possible Causes

Incorrect time-of-day setting, Regeneration time set to disabled, Faulty flow meter not counting usage, Control board timer failure

How to Fix / Troubleshooting

Safety: Programming can be done with the unit powered and in service.

  • Verify time and day: Set the correct time-of-day and ensure AM/PM is correct so the unit can regenerate at the programmed time.
  • Check regeneration mode: Confirm that the unit is set for demand or time-clock regeneration as desired, and that the regeneration time is not set to 'off'.
  • Confirm usage counting: If your model displays gallons used, run water and ensure the count increases. If not, troubleshoot the flow meter.
  • Observe for several days: After correcting settings, monitor to see if the unit regenerates automatically. If not, the control board may be defective.
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Repair Difficulty

Easy 2/5

Required Part

Main Control Board or Flow Meter
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