E16
Waterguy Auxiliary Valve Actuation Failure

E16 error and unit indicates drain valve or brine valve stuck

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed drain solenoid (if separate from main valve), Jammed brine valve plunger, Broken actuator linkage, Electrical fault to auxiliary valve coil

How to Fix / Troubleshooting

Safety first: Unplug the unit and place it in BYPASS. Depressurize before opening any valve components.

  • Locate auxiliary valves: Identify any separate drain or brine solenoid valves on your Waterguy model.
  • Check wiring: Ensure the coil connectors are firmly attached and not corroded.
  • Mechanical inspection: Remove the valve body cover and inspect the plunger or diaphragm for debris or scale. Clean with water and a soft brush.
  • Coil test: Use a multimeter to measure coil resistance. An open circuit indicates a failed coil that must be replaced.

If E16 continues after cleaning and coil verification, replace the affected Waterguy auxiliary valve assembly.

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Repair Difficulty

Hard 4/5

Required Part

Waterguy Brine / Drain Solenoid Valve
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