Waterguy
Intermittent or Slow Seep Leak
Softener cabinet or area around unit is damp or has standing water but no obvious leak while running
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Hairline crack in brine tank, Overflow from brine tank during regen, Loose drain line at valve, Condensation on plumbing dripping down
How to Fix / Troubleshooting
Safety first: Unplug the unit and avoid standing in water while working on electrical parts.
- Inspect brine tank: Dry the exterior and look for fine cracks or salt stains indicating seepage.
- Check overflow: Ensure the brine tank overflow fitting and hose (if equipped) are properly connected and routed to a drain.
- Secure drain line: Tighten the drain line connection at the Waterguy valve and verify the hose is not backing up.
- Monitor during regen: Observe a full regeneration cycle to see when water appears.
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Repair Difficulty
Medium
3/5
Required Part
Waterguy Brine Tank
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