Waterguy Control Valve External Leak

Softener leaking water from around the control valve head

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn O-rings between valve and tank, Cracked control valve body, Loose plumbing unions, Damaged injector or drain port seals

How to Fix / Troubleshooting

Safety first: Unplug the unit, close inlet and outlet valves, and depressurize by opening a faucet before tightening or removing any fittings.

  • Identify leak source: Dry the area and observe where water first appears: tank/valve junction, inlet/outlet unions, drain fitting, or injector cap.
  • Tighten unions: Gently snug the inlet/outlet and drain fittings with a wrench. Do not overtighten plastic fittings.
  • Replace O-rings: If leaking at the tank/valve junction, remove the valve head and replace the large tank O-ring with a Waterguy-approved seal. Lubricate with silicone grease before reassembly.
  • Inspect for cracks: If the valve body is cracked, replace the entire Waterguy control valve assembly.
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Repair Difficulty

Medium 3/5

Required Part

Waterguy Control Valve O-Ring Kit
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