Softener uses very little water in brine tank; salt forms a solid mass (bridging)

Safety first: Wear gloves and eye protection when breaking salt bridges.

• Break bridge: Use a broom handle to gently break up the hardened salt and remove chunks.
• Use proper salt: Switch to high-purity pellet salt recommended by Waterguy.
• Adjust refill: Verify and adjust brine refill time to ensure adequate water is added after each regeneration.
• Clean refill orifice: Remove and clean the brine refill flow control to restore proper flow.