Waterguy Brine Tank Overfill

Water softener brine tank overflowing with water and spilling onto floor

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck brine safety float, Leaking brine valve in control head, Clogged brine line causing slow draw, Incorrect brine refill setting

How to Fix / Troubleshooting

Safety first: Unplug the unit and place it in BYPASS. Mop up spills promptly to avoid slip hazards and water damage.

  • Stop water to brine tank: If your Waterguy model has a separate shutoff to the brine tank, close it.
  • Check float: Remove the brine well cover and ensure the float moves freely. Clean off salt buildup and verify the float shuts off water when lifted.
  • Inspect brine valve: At the control head, inspect the brine valve assembly for debris or wear. Replace seals or the entire brine valve if it does not seat properly.
  • Verify settings: Confirm the brine refill time and flow are set correctly for your tank size.
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Repair Difficulty

Medium 3/5

Required Part

Waterguy Brine Safety Float Assembly
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