Watersoft
Noisy Drive Mechanism
Softener makes loud clicking, grinding, or knocking noises during regeneration
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or broken drive gears, Misaligned cam, Debris in valve causing hard spots, Failing drive motor bearings
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the control head.
- Observe during regen: Start a manual regeneration and listen closely to locate the noise source (motor, gears, valve body).
- Inspect gears and cam: Remove the cover and check the Watersoft drive gears and cam for missing teeth, cracks, or misalignment. Replace damaged parts.
- Check for debris: If grinding occurs at specific points, internal valve debris may be causing binding. A piston and seal kit plus thorough cleaning may be required.
- Motor condition: If the motor itself is noisy or hot, replace the Watersoft drive motor.
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Repair Difficulty
Medium
3/5
Required Part
Watersoft Drive Gear and Cam Assembly
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