Display shows incorrect time or resets to default frequently without error code

Safety: Disconnect power before handling the control or transformer.

Steps:

• Secure power connection: Ensure the transformer plug fits snugly in the outlet and the low-voltage plug is tight in the control.
• Use dedicated outlet: Move the softener to an unswitched outlet that is not controlled by a wall switch or timer.
• Check transformer: If the display flickers or dims, test or replace the transformer.

Resolution: If time resets continue despite stable power, the electronic control board backup circuit is likely failing and the board should be replaced.