Whirlpool Pro Series Automatic Regeneration Trigger Failure

Softener does not regenerate at all unless started manually

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Flow meter not registering usage, Regeneration mode set to manual, Control board logic fault

How to Fix / Troubleshooting

Safety: Unplug the unit before opening the control housing.

Steps:

  • Check programming mode: Ensure the unit is set to demand-initiated or timed regeneration, not manual-only mode.
  • Verify flow registration: Run water and confirm the display shows flow or usage increments. If not, inspect the flow meter.
  • Test day-override: If using a day-override, confirm the override interval is not set to 0 or disabled.

Resolution: Replace the turbine flow meter assembly if it does not register flow. If the meter is good and programming is correct, replace the electronic control board.

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Repair Difficulty

Medium 3/5

Required Part

Turbine Flow Meter Assembly
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