Softener leaks water from the top valve area
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Place the softener in bypass and depressurize the system by opening a faucet. Unplug the unit before removing the valve head.
Steps:
- Identify leak source: Dry the area and observe where water emerges when the system is pressurized. Look around the valve cover seam and plumbing connections.
- Tighten fasteners: Gently tighten valve cover screws or bolts evenly. Do not overtighten, as this can crack the plastic.
- Inspect O-rings: Remove the valve cover and inspect the main O-ring and any port O-rings for cuts, flattening, or chemical damage. Replace as needed.
- Check valve body: Look for hairline cracks in the valve housing, especially near threaded connections.
Resolution: Replace the valve head O-ring kit if seals are worn. If the valve body is cracked, replace the entire valve head assembly.
Repair Difficulty
Required Part
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