Whirlpool Pro Series Over-Sensitive Metering or Misprogrammed Capacity

Softener regenerates too frequently even with normal water use

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Possible Causes

Hardness set too high, Capacity set too low, Flow meter over-counting, Excessive day-override setting

How to Fix / Troubleshooting

Safety: No internal electrical work is needed for programming changes. Unplug only if opening the control housing.

Steps:

  • Review hardness: Test your water hardness and adjust the setting to match actual conditions.
  • Increase capacity: If set very low, increase the grain capacity within the limits recommended for your resin volume.
  • Check day-override: Ensure the day-override is not set to a very low number (e.g., 1–2 days) unless truly needed.
  • Inspect flow meter: If regenerations still occur too often, inspect and clean or replace the turbine flow meter.

Resolution: Replace the turbine flow meter assembly if it is miscounting usage. Persistent issues may require control board replacement.

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Repair Difficulty

Easy 2/5

Required Part

Turbine Flow Meter Assembly
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