Brine tank overflows with water during or after regeneration

Safety first: Unplug the unit and place it in bypass. Mop up water to prevent slips. Do not allow water to contact the control electronics.

Steps to check:

• 1. Inspect drain line: Ensure the drain line is not kinked, blocked, or frozen. Clear any obstructions and verify free flow to the drain.
• 2. Check brine float: Remove the brine well cover and lift the float. It should move freely and shut off water flow when raised. Replace if it sticks or fails to stop flow.
• 3. Inspect refill valve: Check the refill orifice and valve in the control head for debris preventing closure. Clean or replace as needed.
• 4. Adjust refill settings: Verify the programmed refill time or salt setting is appropriate for your model and salt type.

When to call a technician: If overflow continues after these checks, the control valve may have internal damage requiring professional repair.