No water flow to house when softener is in service position

Safety first: Immediately place the softener in bypass to restore water if possible. Shut off main water and relieve pressure before disconnecting plumbing.

Steps to check:

• 1. Confirm plumbing orientation: Verify that the inlet and outlet connections on the Whirlpool valve are correctly connected to the home's supply and distribution lines.
• 2. Check bypass valve: Ensure the bypass is not partially closed or misaligned. Move it fully to bypass and then back to service.
• 3. Inspect valve for blockage: Remove the control valve head from the resin tank (advanced). Check the internal ports and screens for debris or resin beads.
• 4. Inspect resin and distributor: Look down into the resin tank. If resin has migrated into the riser tube or collapsed, it may be blocking flow. This typically requires resin and possibly distributor tube replacement.

When to call a technician: If you are not comfortable disconnecting plumbing or handling the resin tank, contact a professional.