Softener does not regenerate automatically (only works when manually started)

Safety first: Unplug the unit before opening the control housing.

Steps to check:

• 1. Verify time and schedule: Set the correct time-of-day and ensure a regeneration time is programmed.
• 2. Check mode: Confirm the softener is set to demand-initiated or timed regeneration, not manual-only or vacation mode.
• 3. Test flow meter: Run water and confirm the display shows flow or that gallons remaining decrease. If not, clean or replace the turbine sensor.
• 4. Observe over several days: After correcting settings, monitor to see if the unit regenerates automatically at the programmed time.

When to call a technician: If the control board does not initiate regeneration despite correct settings and a working flow meter, the board likely needs replacement.