Softener leaking water from around the control valve head

Safety first: Unplug the softener, place it in bypass, and shut off the main water supply. Relieve pressure by opening a faucet. Have towels or a bucket ready.

Steps to check:

• 1. Identify leak source: Dry the area and observe where water appears: at the tank/valve joint, plumbing fittings, or valve body.
• 2. Tighten fittings: Gently tighten plastic nuts and fittings by hand, then a small additional turn with a wrench if needed. Do not overtighten plastic parts.
• 3. Replace tank O-ring: If leaking at the tank/valve joint, remove the valve head, inspect the large O-ring, and replace if flattened, cracked, or nicked. Lubricate with silicone grease approved for potable water.
• 4. Inspect valve body: If the plastic valve body is cracked, it must be replaced.

When to call a technician: For cracked valve bodies or if you are unsure of disassembly, professional service is recommended.