Arctic King
Unresponsive Touch Panel / Keypad Failure
Display is lit but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or damaged touch keypad, Loose ribbon cable to main board, Moisture behind control panel
How to Fix / Troubleshooting
Safety: Unplug the unit before removing the control panel.
Steps:
- Clean panel surface: Wipe the touch panel with a soft, dry cloth to remove any moisture or residue that may interfere with capacitive buttons.
- Access control panel: Remove screws securing the panel and gently pull it forward.
- Check ribbon cable: Ensure the ribbon cable is fully seated and not kinked or damaged. Reseat it at both ends.
- Inspect for moisture: If condensation or spills are present inside the panel, dry thoroughly and clean any corrosion with isopropyl alcohol.
- Replace panel if needed: If certain buttons still do not work, replace the Arctic King control panel / user interface.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / User Interface Board
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