Brandt User Interface Keypad Failure

Control buttons on the front panel do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch panel, Loose ribbon cable, Moisture inside control panel, Faulty user interface PCB

How to Fix / Troubleshooting

Safety first: Unplug the cooler before removing the control panel.

Steps to restore button functionality:

  • 1. Power reset: Disconnect power for 5–10 minutes and reconnect. Sometimes the control can lock up and reset clears it.
  • 2. Clean surface: Wipe the touch panel with a soft, dry cloth. Do not use excessive moisture or harsh chemicals.
  • 3. Access control panel: Remove screws or clips holding the front control panel. Carefully pull it out to expose the ribbon cable.
  • 4. Reseat cable: Disconnect and reconnect the ribbon cable between the keypad and main PCB. Ensure it is fully inserted and not damaged.
  • 5. Replace keypad/UI board: If specific buttons never work or the panel is cracked, replace the user interface PCB or touch panel assembly with a Brandt-compatible part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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