Costway
Unresponsive Touch Controls / Keypad Failure
Buttons on the control panel do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged touch panel, Moisture behind control glass, Loose ribbon cable, Faulty keypad input circuit on main board
How to Fix / Troubleshooting
Safety: Unplug the cooler before working on the control panel.
Steps:
- Clean surface: Wipe the control panel with a soft, dry cloth. Do not spray cleaner directly onto the panel.
- Dry moisture: If condensation is visible behind the panel, allow the unit to sit unplugged with the door open for several hours to dry.
- Reseat cable: Remove the trim and reseat the ribbon cable between the touch panel and main board.
- Replace touch panel: If specific buttons never work, replace the touch control panel.
- Main board: If a new panel does not restore function, replace the main control board.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel
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