Costway Single-Zone Cooling Failure in Dual-Zone System

Dual-zone cooler has one zone cooling properly while the other remains warm.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed zone circulation fan, Blocked air channel between zones, Faulty zone temperature sensor, Control board not energizing zone valve or fan

How to Fix / Troubleshooting

Safety: Unplug the cooler before removing interior panels.

Steps:

  • Compare zones: Note which zone is warm. Listen for fan operation in that zone.
  • Inspect fan and ducts: Remove interior panels in the warm zone to check the zone fan and any air channels for obstructions.
  • Test fan: If the fan does not run when the zone calls for cooling, test for voltage and replace the fan motor if necessary.
  • Check sensor: Test the zone temperature sensor for correct resistance. Replace if faulty.
  • Control board: If hardware is good but the zone still does not cool, the main control board may not be controlling that zone correctly and may need replacement.
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Repair Difficulty

Hard 4/5

Required Part

Zone Evaporator Fan Motor
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