Danby
Upper-Zone Cooling Failure in Dual-Zone System
Lower zone cools but upper zone is warm (dual-zone model) with no error code
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed upper-zone evaporator fan, Blocked upper air vents, Faulty upper-zone thermistor, Air leak at upper door gasket
How to Fix / Troubleshooting
Safety: Disconnect power before accessing the upper-zone panels.
- Check airflow: Ensure bottles are not blocking upper vents or fan inlets.
- Access upper evaporator: Remove upper shelves and interior rear panel to inspect the evaporator and fan.
- Test fan and sensor: Spin the fan by hand and replace if stiff or noisy. Test the upper-zone thermistor and replace if readings are incorrect.
- Inspect gasket: Check the upper door area for gasket leaks that could let warm air in. Replace gasket if necessary.
- Reassemble and test: Restore power and monitor upper-zone temperature over several hours.
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Repair Difficulty
Hard
4/5
Required Part
Upper-Zone Evaporator Fan Motor
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