E4
De Dietrich Defrost Sensor or Defrost Circuit Fault

Display shows E4 and the unit may not defrost properly; heavy ice buildup on evaporator or frequent temperature swings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective defrost NTC sensor, Open defrost heater circuit, Faulty defrost thermal fuse, Relay failure on main control board

How to Fix / Troubleshooting

Warning: Disconnect the appliance from mains before servicing. Allow any ice to melt to avoid water near live parts when power is restored.

E4 often indicates a problem with the defrost sensing or heating circuit in De Dietrich wine coolers that use automatic defrost.

  • Access evaporator area: Remove the internal rear panel to expose the evaporator, defrost heater, and associated wiring.
  • Check for ice: If the evaporator is encased in ice, allow it to fully defrost with the unit unplugged. Place towels to catch meltwater.
  • Inspect defrost sensor: Locate the defrost NTC (often clipped near the heater or on the evaporator). Check for broken wires or corrosion. Test resistance at room temperature and again in ice water; resistance should increase significantly in cold.
  • Test defrost heater: With wires disconnected, measure heater resistance. A typical small heater will read between 50–300 Ω. If open (OL), the heater or thermal fuse is blown.
  • Check thermal fuse (if fitted): Some De Dietrich models include a thermal cut-out in series with the heater. Test for continuity; replace if open.
  • Board relay check: If sensor and heater test good, the defrost relay on the main PCB may be faulty. Visual signs include burn marks or a melted relay case; replacement of the control board is usually required.
  • Reassemble and monitor: After replacing faulty components, reassemble, restore power, and monitor for normal defrost cycles and absence of rapid ice buildup.
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Repair Difficulty

Hard 4/5

Required Part

Defrost NTC Sensor
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