Gaggenau Unresponsive Keypad / Touch Sensor

Buttons or touch controls do not respond, but display is lit and temperature is shown.

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Possible Causes

Moisture on touch panel, Damaged touch sensor, Loose keypad ribbon cable, Interface firmware glitch

How to Fix / Troubleshooting

Safety: Turn off power before removing the control panel if needed.

Steps:

  • 1. Clean and dry panel: Wipe the touch surface with a dry, soft cloth. Ensure no moisture or residue is present.
  • 2. Power cycle: Disconnect power for 5–10 minutes to reset the interface electronics.
  • 3. Remove panel and inspect cable: If still unresponsive, remove the control panel and check the ribbon cable between the touch sensor and the interface board. Reseat or replace if damaged.
  • 4. Replace touch panel: If the sensor layer is cracked or non-functional, install a new Gaggenau touch panel assembly.

Note: Avoid pressing the touch panel with sharp objects; use only fingers.

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Repair Difficulty

Easy 2/5

Required Part

Touch Control Panel
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