E11
Gaggenau Door Switch / Door Contact Fault

Wine cooler shows E11 and door alarm may sound even when the door is closed; interior light may stay on.

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Possible Causes

Defective magnetic door reed switch, Misaligned door magnet, Broken door switch wiring, Faulty door input circuit on control board

How to Fix / Troubleshooting

Safety: Disconnect power before removing door trim or accessing the door switch area.

Steps to fix E11:

  • 1. Check door closure: Ensure the door closes fully and is not obstructed by shelves, bottles, or gaskets folded inward.
  • 2. Inspect door magnet: Many Gaggenau wine coolers use a magnet in the door and a reed switch in the frame. Verify the magnet is present and properly seated in the door edge.
  • 3. Test door switch: Locate the reed switch in the cabinet frame (often behind a small plastic cover). With power off, remove the cover and test continuity across the switch while opening and closing the door (or moving a magnet near it). Replace if it does not change state.
  • 4. Check wiring: Follow the switch wires to the control board. Look for breaks or loose connectors.
  • 5. Replace faulty components: Install a new reed switch or door magnet as needed. Ensure correct alignment so the switch closes when the door is shut.
  • 6. Control board check: If the switch and magnet are good but the unit still thinks the door is open, the control board input may be defective and require replacement.
  • 7. Test operation: Restore power and confirm that the door alarm stops and the interior light turns off when the door is closed.

Tip: A misaligned door due to hinge sag can also cause intermittent door switch errors; adjust hinges if necessary.

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Repair Difficulty

Easy 2/5

Required Part

Door Reed Switch
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