E15
Gaggenau Power Supply / Voltage Anomaly Detected

Wine cooler shows E15 and may shut down or run erratically after a power event.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Recent power surge or brownout, Incorrect supply voltage, Loose power cord or terminal block connection, Damaged surge protection components on control board

How to Fix / Troubleshooting

Safety: Turn off the circuit breaker before inspecting the power connection. Only qualified persons should work on mains wiring.

Steps:

  • 1. Verify supply voltage: Use a multimeter to confirm that the outlet or junction box provides the correct voltage specified on the rating plate (typically 220–240 V or 120 V depending on region).
  • 2. Inspect power cord and plug: Check for damage, burns, or loose blades. Replace the cord if any defects are found.
  • 3. Check terminal block (if hardwired): Ensure all screws are tight and there are no signs of arcing or overheating.
  • 4. Power reset: After verifying connections, leave the unit powered off for 15 minutes, then restore power and see if E15 clears.
  • 5. Inspect control board: If the error persists, access the main control and look for damaged MOVs, fuses, or other surge-protection components. Replace the board if necessary.
  • 6. Consider surge protection: Install a quality surge protector or have an electrician evaluate the circuit if power issues are frequent.

Note: Persistent voltage problems should be addressed by a licensed electrician, not just by replacing appliance parts.

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Repair Difficulty

Medium 3/5

Required Part

Main Control Board
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