Display shows E20 and the unit may not cool; compressor may be locked out.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Sealed system work involves high pressure and refrigerant; only licensed refrigeration technicians should open the system. You may perform basic checks only.
Basic owner checks:
- 1. Listen and feel: When the compressor runs, check if the evaporator gets uniformly cold and if there is any hissing or oil stains indicating a leak.
- 2. Inspect visible tubing: Look for oily residue on joints or coils, which can indicate refrigerant leaks.
- 3. Verify ventilation and fans: Ensure condenser fan runs and coils are clean; poor airflow can mimic some sealed system issues.
- 4. Do not attempt DIY recharge: Gaggenau systems require specific refrigerants and procedures; improper charging can damage the unit and is often illegal without certification.
- 5. Call a professional: If E20 persists and cooling is poor, contact an authorized Gaggenau service technician for leak detection, repair, evacuation, and recharge.
Warning: Do not operate the cooler for extended periods with suspected low refrigerant; it can overheat the compressor.
Repair Difficulty
Required Part
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