E5
Gaggenau Compressor Start/Run Circuit Fault

Wine cooler displays E5 and may not reach set temperature; compressor may short-cycle or not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective compressor start relay or PTC, Failed compressor run capacitor, Loose or burnt compressor wiring, Faulty main control board compressor relay

How to Fix / Troubleshooting

Critical safety: Unplug the appliance before working near the compressor or electrical components. Capacitors can hold a charge; discharge safely if removed.

Steps to troubleshoot E5:

  • 1. Access compressor compartment: Remove the rear lower service panel to expose the compressor, start device, and control board area.
  • 2. Visual inspection: Look for burnt connectors, melted plastic on the start relay/PTC, or signs of overheating on the compressor terminals.
  • 3. Check wiring connections: Ensure all spade connectors on the compressor and start device are tight and not corroded. Reseat any loose connections.
  • 4. Test start relay/PTC: Remove the start device from the compressor and shake it gently; if it rattles excessively or shows burn marks, it is likely faulty. Use a multimeter to check continuity per Gaggenau specs.
  • 5. Test run capacitor (if equipped): Discharge the capacitor, then measure capacitance with a meter. Replace if more than ±10% out of rated value or if bulged/leaking.
  • 6. Evaluate compressor: If start components test good, measure compressor winding resistance between terminals. Very high or zero readings may indicate a failed compressor, which requires professional replacement.
  • 7. Inspect control board relay: Check the main control board for a stuck or burnt compressor relay. If damaged, replace the control module.
  • 8. Reassemble and test: After replacing any faulty parts, reinstall the rear cover, restore power, and monitor compressor start-up and cooling performance.

Note: Compressor replacement involves refrigerant handling and must be performed by a licensed refrigeration technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Compressor Start Relay / PTC Device
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