Gaggenau External Leak from Drain or Condensation

Water is leaking onto the floor from under the wine cooler.

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Possible Causes

Cracked or overflowing drain pan, Disconnected drain tube, Excessive condensation from door gasket leaks, Unit not level causing pan overflow

How to Fix / Troubleshooting

Safety: Unplug the unit before tipping or moving it. Use caution when sliding the appliance to avoid damaging the floor.

Steps:

  • 1. Level the unit: Check that the cooler is slightly tilted back so water flows to the drain pan. Adjust leveling feet as needed.
  • 2. Inspect drain pan: Remove the rear lower panel and locate the drain pan above the compressor. Check for cracks or misalignment. Replace if damaged.
  • 3. Check drain tube connection: Ensure the drain tube from the cabinet is securely inserted into the pan and not leaking at joints.
  • 4. Inspect door gaskets: Poor seals can cause excessive condensation. Replace damaged gaskets.
  • 5. Dry area and monitor: After corrections, dry the floor and monitor for new leaks over several days.

Note: If you see oily residue in the water, there may be a refrigerant leak; contact a professional immediately.

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Repair Difficulty

Easy 2/5

Required Part

Drain Pan
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