GE User Interface / Touchpad Failure

Control panel buttons do not respond or respond intermittently; display may still be lit.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed touchpad membrane, loose ribbon cable, moisture intrusion into control panel, defective user interface board

How to Fix / Troubleshooting

Safety: Unplug the wine cooler before removing the control panel.

  • Inspect for moisture: Check around the control panel for signs of condensation or spills. Dry thoroughly if present.
  • Check ribbon cable: Remove the control panel trim and verify the ribbon cable between the touchpad and control board is fully seated and not damaged.
  • Test button response: After reseating the cable, restore power and test each button. If some or all still fail, replace the user interface/touchpad assembly.
  • Control board: If a new UI does not resolve the issue, the main control board may be faulty and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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