E5
Hoover
Compressor Start/Overload Protection Fault
Wine cooler shows E5 and the compressor does not start or stops shortly after starting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed compressor start relay or PTC, Faulty compressor overload protector, Seized or locked compressor, Main control board not supplying correct start voltage
How to Fix / Troubleshooting
Safety first: Unplug the unit. Work only if you are comfortable around mains voltage components. Do not attempt to open the sealed refrigeration system.
Steps to check E5:
- Access compressor compartment: Remove the rear lower service panel to expose the compressor and electrical box on its side.
- Inspect start device: The start relay/PTC and overload protector are usually housed in a plastic cover on the compressor terminals. Check for burn marks, melted plastic, or a burnt smell.
- Check connections: Ensure all spade connectors are tight on the start device and overload. Loose connections can cause intermittent E5.
- Test start relay/PTC: With the unit unplugged, remove the start device and shake it gently. If it rattles excessively or shows signs of burning, replace it with a Hoover-compatible compressor start device.
- Test compressor windings (advanced): Using a multimeter, measure resistance between the three compressor pins. You should see finite, non-zero resistances. A short to ground or open winding indicates a failed compressor, which requires professional replacement.
- Replace faulty start components: Install new start relay/PTC and overload protector if they test bad. Refit the cover securely.
- If E5 remains: The main PCB may not be sending proper start voltage, or the compressor itself may be mechanically seized. In these cases, contact a refrigeration technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Compressor Start Relay / PTC
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