Hoover
Dual-Zone Separation / Airflow Fault
Temperature between upper and lower zones is not significantly different; both zones feel the same.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Air mixing due to faulty zone damper, Shared sensor misreading, Fan running incorrectly between zones, Door gasket leak between zones
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing internal ducting or fans.
Steps to restore zone separation:
- Verify settings: Ensure the upper and lower zones are set to different temperatures on the control panel.
- Check door seal between zones: Some Hoover dual-zone models have an internal divider or gasket. Inspect for gaps or damage.
- Inspect air ducts: Remove internal panels to locate any dampers or ducts between zones. Ensure dampers move freely and are not stuck open.
- Check fans: Verify that each zone's fan operates correctly and that no fan is forcing air between zones continuously.
- Sensor check: Test each zone's NTC sensor and replace if faulty, as incorrect readings can cause the control to equalize temperatures unintentionally.
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Repair Difficulty
Medium
3/5
Required Part
Zone Air Damper (if equipped)
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