KitchenAid
Unresponsive Touch Controls
Wine cooler display works but buttons do not respond or respond intermittently
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touch keypad, Moisture behind control panel, Loose ribbon cable, Faulty UI input circuit on main board
How to Fix / Troubleshooting
Safety: Unplug the unit before removing the control panel.
- Step 1 – Dry the panel: If condensation is visible, wipe the surface and allow the panel area to dry completely.
- Step 2 – Reseat ribbon cable: Access the back of the control panel and disconnect/reconnect the ribbon cable to ensure a solid connection.
- Step 3 – Test again: Restore power and test button response. If still unresponsive, the keypad or UI board is likely faulty.
- Step 4 – Replace UI assembly: Install a new KitchenAid user interface assembly following the service instructions.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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