E10
mQuvée
User Interface / Touch Control Communication Fault
Display shows E10 and the interior light or touch control panel behaves erratically or does not respond.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose ribbon cable between touch panel and main PCB, Damaged touch control PCB, Moisture ingress behind control panel, Faulty main control PCB communication circuit
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel or door trim.
- Inspect control area: Check for visible condensation or water droplets around the display and touch keys. Dry the area thoroughly with a soft cloth.
- Access control PCB: Remove the interior trim or front bezel around the display (usually clipped or lightly screwed). Carefully pull the control panel forward.
- Check ribbon cable: Ensure the flat ribbon cable or harness between the user interface and main PCB is fully seated and not kinked or damaged.
- Clean contacts: If corrosion is present, gently clean the connector contacts with isopropyl alcohol and allow to dry completely.
- Re-seat and secure: Reconnect the cable firmly and route it so it is not pinched when reassembling the panel.
- Test operation: Restore power and test all buttons and display functions. If E10 persists, the user interface PCB may need replacement.
- PCB replacement: Replace the touch control PCB with the exact mQuvée part number. If replacing the main control PCB, transfer any configuration jumpers or DIP switch settings as per service documentation.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control PCB
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