E3
mQuvée Lower Zone Temperature Sensor (NTC) Failure

Display shows E3 and the lower zone does not regulate temperature correctly (dual-zone models).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective lower zone NTC sensor, Damaged wiring harness in lower compartment, Loose connector at main control PCB, Failed sensor input on main control PCB

How to Fix / Troubleshooting

Safety: Unplug the appliance before any disassembly.

  • Identify lower sensor: Remove lower shelves and look for a sensor probe or small plastic housing on the rear or side wall of the lower compartment.
  • Check cable routing: Ensure the sensor cable is not trapped under shelf rails or damaged by bottles. Free any pinched sections.
  • Access rear: Remove the rear metal cover. Trace the lower sensor wires to the main control PCB. Inspect for cuts, abrasions, or rodent damage.
  • Reconnect and secure: Disconnect and reconnect the sensor plug on the PCB. Use cable ties to keep the harness away from the condenser fan and compressor.
  • Resistance test: Compare resistance of the lower sensor to the upper sensor (if same type) at similar temperature. Replace the lower NTC sensor if readings are open, shorted, or significantly off.
  • Reassemble and test: Refit panels, restore power, and monitor if E3 clears and the lower zone stabilizes.
  • If unresolved: A defective main control PCB may misread the sensor. Replacement of the PCB is recommended via an authorized mQuvée service partner.
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Repair Difficulty

Medium 3/5

Required Part

Lower Zone NTC Temperature Sensor
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